Board Thread:Bug Reports/@comment-4842859-20141209022520

Most of us are already probably aware, there's a horrible "bug" of sorts that has been in the game for a very long time, however I've gotten a significantly increased number of reports as of late. That bug is, of course, crashing.

Reports vary, but people often complain about crashing and losing a lot of progress after about an hour. As of right now, I have only one possible lead to what could be causing this problem, so any help chasing it down is useful. (*Note:It may not even be something we can fix, but we will continue looking until we can verify this.)

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How can you help? Well, since we're unsure of what might be causing this, we have no idea where to start looking and therefore any information could be helpful.

If you suffer from this bug often, try to compile a log of everything you were doing when the crash happened (what [tools/items/buildings] you had, what place you were playing [production, beta map, testing grounds], what you were actually doing, etc). It may also prove helpful to run the directx diagnostics tool (Google dxdiag for more info) and post your results. If you post system diagnostic results (or any other inexplicably large wall of text) please do so in a collapsible div or upload it to pastebin and share the link.

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Additionally, anybody who can provide me with steps to reproduce this kind of crash consistently on my own machine will be given a $10-$25 Roblox gift card (!! only the first person to send me a good repro !!) This offer is open for anybody, but please do not talk about it in-game or on the Roblox website to minimize risk of being banned for "Scamming" as per the Roblox Terms of Service.

Thanks for your time, ~ Scar 